As we get competition in cable, the one monopoly cable company gets taken over by the competition. So - not much competition there, eh? And then IMMEDIATELY my cable goes down. I get home from work at 9pm, and call. Customer service used to work until 10pm. And when they weren't there, the system took a message and they called me back.
Oh no! Not now - "The mailbox is full" GOODBYE! and the system hangs up! A full HOUR before customer service was supposed to close. WTH?
I now have to call from work, and then trustr they fixed it or run home in the middle of the day to ensure that my cable is working - and I came home early today to see Law and Order.
This is CRAP!
My thoughts on life, life in Trinidad and Tobago, getting older, technology, ICT and policy, internet governance, crime, grammar (one of my pet peeves) and whatever else.
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1 comment:
I wholly agree! But Trinidad's customer service has always sucked right around.
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